Archive: Business & Technology

Ben CohenAT&T announced Monday the appointment of a new store manager at its location at 748 South Meadow Street in Ithaca.  With more than five years  of wireless sales experience, Ben Cohen will lead a team of professional retail consultants who can demonstrate a wide range of products and services, and assist both consumers and businesses with purchasing decisions, customer service and technical support.

“AT&T has an amazing lineup of smartphones, tablets and cutting edge products and services to help our customers stay connected, entertained, and informed, and I enjoy working with customers to meet their personal and professional wireless needs,” said Ben Cohen, store manager, AT&T.

As part of AT&T’s commitment to customer service, Cohen and his team will use wireless technology to gather feedback from customers within hours of their visit to the store.  “We’ve found that our customers prefer receiving a text message, rather than an email, when it comes to their feedback on their sales experience.  Ultimately, every response we receive helps us deliver better customer service,” Cohen added.

To find an AT&T company-owned location in New York visit www.att.com/storelocator.  AT&T’s products and services are also available at a number of authorized dealer and national retail locations.

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